It is a technology that allows anyone to set up computer software or a “robot” to emulate and integrate the actions of a person interacting in digital systems to carry out a business process.
RPA robots use the user interface to collect data and manage applications, as humans do. They interpret, initiate responses, and communicate with other systems to perform a wide variety of repetitive tasks. Only much better: the RPA software robot never sleeps or gets sick, makes zero mistakes and costs much less than an employee.
In addition, we should not forget that RPA robots are the first elements of the digital workforce. When combined with artificial intelligence based on machine learning, we can get unimaginable results!